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Frequently Asked Questions |
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| 1. | Q: Do you require a deposit?
A: No. You are required to pay at in U.S. dollars cash or traveller's checks at the end of the tour. | | 2. | Q: Do you pick up passengers at the cruise ship terminal?
A: Yes. I work primarily with cruise ship passengers. | | 3. | Q: Do you pick up cruise ship passengers in Montego Bay as well?
A: Yes. Just email your request and I will send the tour itineraries. | | 4. | Q: Do you offer group discounts?
A: Yes. Just email to let me know the number of people in your group and the tour you are interested in doing. I will let you know if your group is qualified for a discount. | | 5. | Q: Is there a tipping policy?
A: Tour guide gratuity is at the customers discretion and is not included in the tour package cost. | | 6. | Q: Not receiving email response?
A: Please ensure that you entered the right email adress. Feel free to call and make your reservations under these circumstances. | | 7. | Q: Do you tours to hotel guests?
A: Yes. I do tours for hotel guests all across the island. | | 8. | Q: Will it be the same cost for hotel passengers?
A: Yes. Hotel guests within the Ocho Rios area will attract the same rates. | | 9. | Q: Are the attraction fees included in the prices quoted for the tours?
A: Yes. The prices quoted includes all admission fees. | | 10. | Q: How far in advance should we book?
A: Our popular tours sell out fast, so the earlier you reserve the better. | | 11. | Q: Can I make changes to my reservation?
A: Yes. Changes to your tour can be made in advance to ensure proper planning. | | 12. | Q: What time does the starts?
A: Customer's are asked disembark cruise ship between 15 ro 30 minutes after cruise ships arrival. | | 13. | Q: Will I get back to the ship on time?
A: Yes. All tours are synchronized with cruise ship time for proper time management. There will be lots of time to browse the local shopping area when the tour ends. | | 14. | Q: Is there any shopping available?
A: Yes. Shopping in town by the major shopping mall or flea market area is optional after all tours. | | 15. | Q: Do you have any cancellation policy?
A: No. Tour payments are made at the end of the tour as a result we do not have a cancellation policy. However, please indicate that you would like to cancel prior to tour date. | | 16. | Q: When is tour reservation confirmed?
A: Reservation confirmation is sent in the form of an email within 24 hours of you submitting a request form. |
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